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As organizations lean more heavily on data-driven decision-making, legal departments need to bring data to the table to underscore their strategic significance. However, capturing the nuanced contributions of legal work in numbers can be challenging. Key Performance Indicators (KPIs) are the solution, serving as vital metrics that articulate the legal team's strategic importance and ensure their activities are aligned with the organization's objectives.
Use this guide to learn about how to shape your legal KPIs and sample metrics to consider.
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An overview why metrics are critical for modern legal teams and how they shape focus, direction, and allocation of resources.
A framework for selecting the right legal KPIs.
Sample legal operational efficiency and service delivery satisfaction metrics to consider for KPIs.
Sample legal sub-department metrics for Commercial Legal, Intellectual Property, Budget and Professional Services Spend, and Litigation.